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Privacy Policy

PRIVACY POLICY

 

Last Updated: 10/08/2025

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This Privacy Policy explains how The Nerdy Den ("we," "us," or "our") collects, uses, protects, and discloses information you provide when you use our website, www.thenerdyden.com, and during the process of scheduling a consultation, diagnostic, or repair service.

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1. Information We Collect

We collect two main types of information: Personal Information (data you actively give us) and Automatically Collected Information (data collected by the website as you browse).

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A. Personal Information You Provide

We collect information when you contact us, fill out a form, or book a service. This data is collected for the explicit purpose of providing you with our PC consultation, custom-build, and repair services.

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B. Automatically Collected Information (Log Data and Cookies)

 

When you visit our website, we (or our third-party analytics providers) may automatically collect certain non-personally identifiable information.

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2. How We Use Your Information

We use the information we collect for the following essential business purposes:

  • To Provide Services: To schedule consultations, perform diagnostics, custom-build your PC, and complete repairs.

  • To Communicate: To respond to your inquiries, send you service updates, confirmations, and billing information.

  • For Internal Records: To maintain accurate records of services, invoices, and customer history.

  • To Improve Our Services: To analyze how customers interact with our website and services so we can make improvements.

 

 

3. Sharing Your Information

We take your privacy seriously and do not sell your Personal Information to any third parties for marketing or advertising purposes.

We may share your information only with trusted third parties who are necessary to operate our business and provide services:

  • Service Providers: We may use third-party tools for functions like website hosting, payment processing ([e.g., Stripe, PayPal]), and scheduling ([e.g., Calendly, dedicated booking software]). These parties only have access to the data necessary to perform their specific functions and are obligated not to disclose or use it for any other purpose.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

 

 

4. Security of Your Data

We use reasonable administrative, technical, and physical security measures to protect your Personal Information from unauthorized access, disclosure, or misuse. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

Note: For PC repair and diagnostic services, any personal data contained on the client's device is treated with the highest confidentiality and is never accessed, copied, or backed up beyond the technical requirements of the requested service.

 

 

5. Your Consent

By using our website and submitting your information for a consultation or service, you consent to our collection and use of your Personal Information as described in this Privacy Policy.

 

6. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

  • Company Name: The Nerdy Den

  • Email: owner@thenerdyden.com

  • Phone: 970-527-1229

  • Address: P.O. Box in progress

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